These Terms of Service ("Terms") govern your access to and use of the SecureEscrow platform ("we", "our", or "us"). By accessing or using our services, you agree to be bound by these Terms.
1. Description of Service
SecureEscrow provides a neutral escrow service that holds funds securely during transactions between buyers and sellers until agreed conditions are met.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding agreements to use SecureEscrow. By using our services, you confirm that you meet these requirements.
3. User Accounts
Users must provide accurate and complete information when creating an account. You are responsible for maintaining the confidentiality of your account credentials and all activities performed under your account.
4. Escrow Transactions
SecureEscrow acts only as a neutral intermediary. We do not own, inspect, or guarantee the goods or services involved in any transaction. Funds will be released according to the agreed escrow terms between the parties.
5. Fees and Charges
Service fees may apply to escrow transactions and will be clearly disclosed before confirmation. By using the service, you agree to pay all applicable fees.
6. Payment Processing
All payments are processed through approved payment gateways. SecureEscrow does not store full payment card details and is not responsible for third-party payment processor actions.
7. User Responsibilities
Users agree not to use the platform for illegal activities, fraud, money laundering, or prohibited transactions. Any violation may result in account suspension or termination.
8. Dispute Resolution
In case of disputes, SecureEscrow may review transaction records and communications to assist resolution. Our decision, based on available evidence, shall be final.
9. Account Suspension and Termination
We reserve the right to suspend or terminate accounts that violate these Terms, applicable laws, or pose security or compliance risks.
10. Limitation of Liability
SecureEscrow shall not be liable for indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the service fees paid for the relevant transaction.
11. Indemnification
You agree to indemnify and hold SecureEscrow harmless from any claims, damages, or losses arising from your use of the platform or violation of these Terms.
12. Changes to Terms
We may update these Terms from time to time. Continued use of the platform after changes indicates acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed and interpreted in accordance with applicable laws of the operating jurisdiction.
14. Contact
If you have questions regarding these Terms, please contact our support team through official channels.
